We want you to be satisfied with your order. Here is a short summary; you will find the detailed terms in the terms of sale.
Right of withdrawal
You have the right to withdraw from the order within 14 days of receiving the goods. The right of withdrawal does not apply if the buyer is a legal person.
How to return
- Submit a withdrawal declaration and send it to info@kyttepuudekuller.ee within 14 days of receiving the goods.
- Küttepuude Kuller covers the cost of the return.
- We refund the money for the returned goods at the latest within 14 days of receiving the withdrawal declaration.
Before delivery
If you want to cancel your order before delivery, simply get in touch, by phone +372 5395 1487 or info@kyttepuudekuller.ee. You can change or end a monthly subscription at any time.
Complaint
If the goods have a defect, let us know within two months at the latest at info@kyttepuudekuller.ee or by phone +372 5395 1487. We will repair or replace the defective goods, or refund the money.